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Enable front line staff to perform at their best

first_img 5SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr The front line staff mediates between a credit union and its members—to ensure that this relationship remains positive, your front line needs to be well-equipped.By subscribing to Credit Union Front Line newsletter, you’ll gain a concise monthly resource that provides front line employees with guidance on how to perform their various responsibilities at the highest possible level. Content encompasses a wide range of front line issues, including:Need-to-know regulations and compliance strategies;Communication and dealing with difficult members or staff;Stress management and maintaining work-life balance; andPreparing for robberies and other emergencies.Don’t let your front line staff be unprepared for the unexpected—new subscribers of Credit Union Front Line newsletter can receive 20% off by entering promo code 2016FRONTLINE upon checking out.Learn how Sarah Herrington, employee at Service 1 Federal Credit Union, embraces the spirit of “people helping people” in this “Above and Beyond” story from Credit Union Front Line newsletter. continue reading »last_img read more

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